Contact
One address for everything. A person on the team reads every message.
its.dream.trip@gmail.comSupport
Something in the app not working the way you expect? Email us and a person on the team reads it. We answer most messages within two business days, usually sooner.
What to include in a bug report
The iPhone model and iOS version, the app version from Settings, what you tapped, what you expected, and what happened instead. If an import failed, paste the TikTok, Instagram, or Google Maps link you shared so we can run it ourselves.
Subscriptions and refunds
Dream Trip Pro is billed by Apple. Manage or cancel it from Settings, Apple Account, Subscriptions on your iPhone. Refunds are handled by Apple at reportaproblem.apple.com, but write to us too and we will help from our side.
Privacy requests
To export or delete your data, email us from the address on your account and say which you want. Deletion removes your saved places, trips, and account; it cannot be undone. See the privacy policy for what we store.
Press and partnerships
Writing about Dream Trip, or a creator who wants to work together? Use the same address and put Press or Partnership in the subject line.
Before you write
The FAQ covers saving places, AI planning, sharing with friends, and pricing. The privacy policy and terms are published here too. And if you do not have the app yet, it is free on the App Store.